All returns must have a Return Authorization Number and must be returned in original boxes. Customers are responsible for initial shipping charges. Shipping charges may be refunded if the products have apparent manufacturer's defects. All returns must be returned within 14 days of initial shipment, unless product is defective in which case they can be returned within 30 days.
All shipment shortages must be reported within 5 days of shipment.
Please contact Westpak Customer Service at 714-530-6995 to obtain return approval and RMA number.